Policies & Safeguarding

1. Our Commitment to Safeguarding

Richmond Online School is committed to safeguarding and promoting the welfare of all students. We recognise that everyone who comes into contact with children and their families has a role to play in safeguarding. We take our responsibility to protect children and young people seriously and operate a robust safeguarding framework across all areas of our school.

All staff, tutors, and contractors are required to undergo enhanced background checks and receive regular safeguarding training. Our safeguarding procedures are reviewed annually and updated in line with current legislation and best practice guidance.

2. Our Policies

Richmond Online School maintains a comprehensive set of policies that govern how we operate and ensure the safety and wellbeing of our students. These policies are available for parents, guardians, and students to review:

• Safeguarding & Child Protection Policy
• E-Safety Policy
• Behaviour & Conduct Policy
• Complaints Policy
• Admissions & Fee Policy
• School Language Policy
• Inclusion Policy
• School Curriculum Policy
• Staff Professional Development Policy

3. Designated Safeguarding Lead

Richmond Online School has a Designated Safeguarding Lead (DSL) who is responsible for managing safeguarding concerns, liaising with external agencies, and ensuring that all staff are appropriately trained. The DSL can be contacted via info@richmondonlineschool.com for any safeguarding-related queries or concerns.

4. Reporting Concerns

If you have any concerns about the welfare or safety of a student at Richmond Online School, please contact us immediately. All concerns are taken seriously and handled in accordance with our Safeguarding & Child Protection Policy. You can report concerns to:

• Our Designated Safeguarding Lead via info@richmondonlineschool.com
• Any member of staff, who will escalate the matter to the DSL
• In an emergency, contact local authorities or the police directly

5. Online Safety

As an online school, we place particular emphasis on e-safety. Our E-Safety Policy outlines the measures we take to protect students in the digital environment, including secure platforms, monitored interactions, and education about staying safe online. All live lessons are conducted on secure, password-protected platforms, and recordings are stored in compliance with data protection regulations.

6. Contact Us

For any questions about our safeguarding policies, please contact us at info@richmondonlineschool.com.