Privacy Policy

Website: www.richmondonlineschool.com

1. Introduction

Richmond Educational LTD. ("we," "us," or "Owner") is committed to protecting the privacy of our Users. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use this Website, in compliance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

We are the 'Data Controller' for your information.

• Data Controller: Richmond Educational LTD.
• We are registered with the Information Commissioner's Office (ICO)
• Registered Address: Mosterton, Beaminster, Dorset, England, DT8 3JE, United Kingdom
• Contact Email: info@richmondonlineschool.com

2. The Information We Collect

We may collect and process various types of personal data, including:

• Personal Identifiers: Your name, username, or other identifiers.
• Contact Details: Your email address, telephone number, and postal address.
• Student Data: As an educational provider, we may collect data related to student enrolment, progress, and academic records. Data for minors will only be collected with verifiable parental/guardian consent.
• Technical Information: Your IP address, browser type, device information, and operating system.
• Usage Information: How you navigate and interact with our Website (e.g., pages visited, time spent).
• Communication Preferences: Your choices for receiving marketing or other communications from us.

3. How We Collect Your Data

We obtain this data through two main methods:

• Directly from You: When you fill out a registration form, a contact form, an application, or communicate with us by email or phone.
• Automatically: As you browse the Website, we automatically collect Technical and Usage Information through cookies and similar technologies. Please see our Cookies Policy for more details.

4. Our Legal Basis for Using Your Data

We only use your personal data when we have a valid legal reason to do so. These reasons include:

• To Fulfil Our Contract: To provide the educational services you (or your child) have enrolled in.
• For Our Legitimate Interests: To manage and improve our Website, for security and fraud prevention, and to understand our service effectiveness (provided your rights do not override these interests).
• To Comply with a Legal Obligation: To meet our responsibilities under the law (e.g., safeguarding, reporting to educational authorities).
• With Your Consent: When you have given us clear and explicit permission (e.g., to subscribe you to a marketing newsletter). You can withdraw this consent at any time.

5. Data Sharing

We do not sell your personal data. We may share it with trusted third parties to provide our services, including:

• IT and system administration service providers.
• Professional advisers (e.g., lawyers, auditors).
• Regulatory bodies (e.g., government education departments) where required by law.

We ensure all third parties respect your data and only process it for specified purposes under our instruction.

6. Data Security

We have implemented appropriate technical and organisational security measures to protect your personal data from being accidentally lost, used, or accessed in an unauthorised way.

7. Data Retention

We will keep your personal data only for as long as is reasonably necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements.

8. Your Data Protection Rights

Under UK data protection law, you have rights over your personal data:

• The Right to Access: You can request a copy of the data we hold about you.
• The Right to Correction: You can ask us to correct any inaccurate or incomplete data.
• The Right to Erasure: You can ask us to delete your data in certain circumstances ("the right to be forgotten").
• The Right to Object: You can object to us processing your data (e.g., for direct marketing).
• The Right to Restrict Processing: You can ask us to limit how we use your data.
• The Right to Data Portability: You can ask for your data to be transferred to you or another organisation.

To exercise any of these rights, please contact us at info@richmondonlineschool.com.

You also have the right to lodge a complaint with the UK's supervisory authority, the Information Commissioner's Office (ICO), at www.ico.org.uk.

9. Changes to this Policy

We may update this policy periodically. Any changes will be posted on this page with a new "Last Updated" date.